Shipping Policy
1 - Shipments / deliveries in European Union Countries
1.1 - European Union Countries
1.1.1 - We offer our customers two shipping / delivery options, delivery in 4 / 8 days - (delivery in the next 4/8 working days) and delivery in 5 / 10 days - (delivery in the next 5/10 working days).
1.1.2 - Shipments will be made the same day (in working days) if the order is placed and paid up to 12.00 hours in the afternoon. (Time: Hour Lisboa - Portugal)
1.1.3 - The shipping costs will be automatically presented in the shopping cart by the weight / velometric of the product (s) selected (s), by default initially shows the lowest value of transport (delivery in 5 / 10 days) but at the end of your purchase can change to the option that suits you.
1.1.4 - Free delivery is also available at the delivery point of the city of Felgueiras in Portugal.
1.2 - Other Countries - Rest of the world
1.2.1 - We offer our customers two shipping / delivery options, delivery in 4 / 8 days - (delivery in the next 4/8 working days) and delivery in 5 / 10 days - (delivery in the next 5/10 working days).
1.2.2 - Shipments will be made the same day (in working days) if the order is placed and paid up to 12.00 hours in the afternoon.(Time: Hour Lisboa - Portugal)
1.2.3 - The shipping costs will be automatically presented in the shopping cart by the weight / velometric of the product (s) selected (s), by default initially shows the lowest value of transport (delivery in 5 / 10 days) but at the end of your purchase can change to the option that suits you.
1.2.4 - Free delivery is also available at the delivery point of the city of Felgueiras in Portugal.
1.3 - Island areas
1.3.1 - Shipping costs to the islands must be consulted by the customer by contacting us by e-mail, telephone, whatsapp, or other, to confirm the amount to be paid.
1.3.2 – If the customer belongs to Island areas our system by default will show the normal value for the peninsular zone but if the shipping address is in the islands the cost is different. So if the customer completes his purchase without consulting us we will inform him of what has happened. If the customer does not agree with any increase we will return the money by the same way, we will return the money received in our account, if by chance the payment made was for example paypal we do not receive the total amount that the customer has paid, but the amount that Paypal sends us deducting its commission and this will be the amount that we return to the customer.
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Added Information
All countries - Commitment of the carrier
Portugal - 1 day / maximum 2 days delivery
Spain - 1 day / maximum 2 days delivery
France - real-time shipping company 3 / 5 days - the quickest
Germany - real-time shipping company 3 / 4 days - the quickest
Austria - real-time shipping company 4 / 5 days - the quickest
Belgium - real-time shipping company 4 / 5 days - the quickest
Bulgaria - real-time shipping company 6 / 7 days - the quickest
Cyprus - real-time shipping company 6 / 7 days - the quickest
Denmark - real-time shipping company 4 / 5 days - the quickest
Slovakia - real-time shipping company 4 / 5 days - the quickest
Slovenia - real-time shipping company 5 / 6 days - the quickest
Estonia - real-time shipping company 5 / 7 days - the quickest
Finland - real-time shipping company 6 / 8 days - the quickest
Greece - real-time shipping company 6 / 7 days - the quickest
Netherlands - real-time shipping company 4 / 5 days - the quickest
Hungary - real-time shipping company 4 / 5 days - the quickest
Ireland - real-time shipping company 5 / 6 days - the quickest
Italy - real-time shipping company 5 / 6 days - the quickest
Latvia - real-time shipping company 5 / 7 days - the quickest
Lithuania - real-time shipping company 5 / 7 days - the quickest
Luxembourg - real-time shipping company 3 / 4 days - the quickest
Malta - real-time shipping company 5 / 6 days - the quickest
Norway - real-time shipping company 6 / 8 days - the quickest
Poland - real-time shipping company 4 / 5 days - the quickest
United Kingdom - real-time shipping company 4 / 6 days - the quickest
Czech Republic - real-time shipping company 4 / 5 days - the quickest
Romania - real-time shipping company 5 / 6 days - the quickest
Sweden - real-time shipping company 5 / 7 days - the quickest
Croatia - real-time shipping company 7 / 8 days - the quickest
Switzerland - real-time shipping company 4 / 5 days - the quickest
Iceland - real-time shipping company 7 / 8 days - the quickest
Rest of the world - real-time shipping company 4 / 8 days - the quickest
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